About

DUIM is a wholesale company specializing in integrated deliveries of equipment for sanitary engineering systems. The strategy of the company is the long-term and successful work in the Russian sanitary engineering market. The main task is the integrated satisfaction of our customers’ demands for equipment of the heating systems, water supply and sewerage systems.

Founded in 1999, DUIM is one of the leading companies in the Russian market of engineering systems nowadays, presenting great rate of growth and sales volume. Since 2004 the head office and warehouse of the company are placed in a modern complex with the total area of more than 12000 square meters, which is situated at a distance of 7 kilometers from Moscow, near the airport Sheremetyevo.

In May 2008 the new warehouse and outlet more than 2000 square meters of total floor space opened in Tomilino in the southeast of Moscow region. The full product range, presented in the catalogue of our company, is available at the warehouse in Tomilino.

During the whole period of work the company has been developing permanently, enlarging the number of region representatives, supplementing the assortment of the output and increasing the sales volume. For the last 4 years the assortment has risen 2,5 times, the stuff has enlarged 3 times, the turnover has increased 5 times as much.

Today there are representative offices of the company in St. Petersburg, Nizhny Novgorod, Barnaul, Novosibirsk, Ekaterinburg, Rostov-on-Don, Vladimir, Krasnodar, Togliatti, Samara and Saratov.

In 2009 the company applied rebranding and introduced new standards of customers’ service and sales offices instrumentation.

The West Europe producers cooperating with our company guarantee total-lot quality of their output. It is extremely important for the engineering systems, considering strict conditions of their exploitation in Russia. The specialists of the company select the best producers in the European market. Their output is in full conformity with Russian and International standards. The entire commodity delivered is certificated in Russian Federation.

The manufacturers of our products are: Tiemme Raccorderie S.p.A. (Italy), Fondital (Italy), Henco (Belgium), Emmeti S.p.A. (Italy), Itap (Italy), Wieland (Germany), F.I.V. (Italy), FV Plast (Czech Republic), Watts (Germany), Viega (Germany), Vogel&Noot Thermal Corporation (Austria), ТМК (Russia), Rols Isomarket (Russia), Rehau (Germany), Esbe (Sweden), B-Meters (Italy), Idronord S.r.I. (Italy), Thermex (Russia).

The assortment policy of the company is aimed at the integrated satisfaction of our customers’ demands. It is the fullest range of the equipment for heating systems, water supply and sewerage systems. The main advantage of our assortment is that many items of it are interchangeable. There are over 5000 names of goods in sight; more than 7000 names can be delivered on demand. DUIM products have trustworthy reputation both among installation or building companies and final customers. Great experience, correspondence with the needs of today’s market in combination with direct supplies, long-term cooperation with large-scale producers provide our customers with the best technical and economical solutions for any project.

The specialists of DUIM trace the advents of advanced technologies, bending every effort to help the customer to make optimal and balanced technical decision; simplify assembling; secure proper quality and grant total advantage.

The main current product groups are:

The main customers of the company are commercial, building and assembly firms. Geographical coverage of the company includes almost the whole territory of Russia. Right commercial policy and debugged logistics of DUIM let us form trading network more than in 100 Russian cities. Our customers grow up with us together and many of them have become our partners already.

Special conditions considering the peculiarities of regional market are provided for the safe partners of the company. We help our partners to develop providing them with data, technical and advertising support for selling our products. The customers of the company are supplied with advertising and informational sources, passports, certificates of conformance, sanitary-epidemiological conclusions and qualification protocols.

The special system of on-line reservation of the commodity was worked out and applied in the limits of the site of the company. Using this system, business partners of the company can get information about warehouse stock and reciprocal payment in real time mode; they can also reserve items they are interested in.

You can also find a forum on the site of the company. Forum is intended for discussion of any questions concerning purchasing and exploiting sanitary engineering equipment sold by DUIM Company. After registering on the forum, you can ask a question and get an answer of technicians and managers of DUIM Company, however, even without being registered, you can have a look at previously asked questions and comments left.

Professionalism of the warehouse terminal and logistics center employees let us provide each customer on the territory of Russian Federation with the necessary equipment. In case of individual orders we guarantee accurate time of delivery and cost effectiveness.

In our company there works qualified personnel having the experience of customer service and consulting. We also regularly hold seminars, promoting employees’ professional level.

We are always glad to see you in every company’s representative office, where you will meet qualified specialists in the areas of designing, assembling and engineering systems service.